Tour Operator & Tour Guide Management

Contributed to the development of an online registration and management platform that digitizes tour operator and tour guide registration, renewal, certificate management, application processing, and regulatory workflows.

• Enabled tour operators and tour guides to submit registration applications online.
• Digitized registration renewal and amendment workflows.
• Supported online certificate generation and management.
• Enabled applicants to monitor application progress and status electronically.
• Implemented structured workflows for appeals, cancellations, and regulatory decisions.
• Reduced dependency on manual registration processes and physical paperwork.